Aftersales Support System

Gfi EAST > Sectors > Enterprises > Aftersales Support System

Service system for the sale of spare parts and accessories

We offer a dedicated solution for importers and dealer networks in the automotive industry that support B2C and B2B customer service sales processes for the sale of parts and accessories integrated with factory, importer, DMS and warehouse systems.

Processes

  • Support of the sales process with configurable workflow
  • Planning and management of inventory
  • Verification and maintenance of product history and prices according to applicable laws and regulations
  • Financial support with settlement documents

Tools

  • Multi-platform solution with web interface
  • Dedicated online shop for the dealer network and end customers with the support of sales processes tailored to customer groups
  • Online product catalogue
  • Visual selection of parts

ASK AN EXPERT

Marek Kuzka

I have been working in the IT industry for over 15 years. I am responsible for sales development and cooperation with new and existing customers from the Enterprise sector in the area of software development, ERP systems, Business Intelligence and Document Management System (DMS).