Case Management / Document Management System

Gfi EAST > Sectors > Enterprises > Case Management / Document Management System

Manage alarms, tasks and issues

If you need a tool to manage tasks, alarms and other types of notifications then Alerter can be what you are looking for. Alerter will easily fit into your business processes:

  • accepts documents from the scanner including their recognition
  • sends the task to be performed and notify him/her about it
  • shows the details of the invoice and allows you to accept it
  • allows you to send the report to the boss to accept it
  • enables contact and exchange of documents with dealer networks, suppliers, customers

 

Alerter means quick implementation, a wide range of configurations and ease of use.

Functionalities

  • Configurable types of requests and data
  • Any extended workflow with its own actions and conditions
  • Extended system of rights
  • Modern interface of an user (browser)
  • Full history of changes in applications
  • Tagging cases
  • Easy document generation
  • Rich API

Tools

  • Support for alerts generated by security systems
  • Management of tasks in working groups
  • Automation of document flow, including incoming correspondence
  • Invoice and order settlement process
  • Complaint handling
  • Recruitment processes in HR
  • Knowledge base

ASK AN EXPERT

Marek Kuzka

I have been working in the IT industry for over 15 years. I am responsible for sales development and cooperation with new and existing customers from the Enterprise sector in the area of software development, ERP systems, Business Intelligence and Document Management System (DMS).