Service Desk IT

Gfi EAST > Sectors > Enterprises > Service Desk IT

Care for any IT systems

In building our support services portfolio, we focus not only on services currently in the service phase (Current Services), but also benefit from the experience gained while supporting systems in the past (Withdrawn Services).

Services

  • Remote support
  • On-site expert support
  • Operation of I and II line support
  • Dedicated web, telephone and e-mail helpdesk
  • Dedicated Wiki and FAQs
  • KPI reporting service
  • Availability schedule tailored to customer requirements
  • Clear and scalable cost estimate of the service

ASK AN EXPERT

Marek Kuzka

I have been working in the IT industry for over 15 years. I am responsible for sales development and cooperation with new and existing customers from the Enterprise sector in the area of software development, ERP systems, Business Intelligence and Document Management System (DMS).