Service Desk IT

Gfi EAST > Sectors > Enterprises > Service Desk IT

Care for any IT systems

In building our support services portfolio, we focus not only on services currently in the service phase (Current Services), but also benefit from the experience gained while supporting systems in the past (Withdrawn Services).


  • Remote support
  • On-site expert support
  • Operation of I and II line support
  • Dedicated web, telephone and e-mail helpdesk
  • Dedicated Wiki and FAQs
  • KPI reporting service
  • Availability schedule tailored to customer requirements
  • Clear and scalable cost estimate of the service


Gabriela Stocka

Gabriela Stocka

I have 7 years of experience working in the bank indystry, in the sell of financial instruments and investment consulting. At Gfi Poland I provide specialists for the implementation of entire projects for companies and financial institutions. Thanks to highly qualified people, my customers get the best possible solutions.